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Customer Help
We hope to be able to help you with any questions you have regarding purchasing from www.mags4gifts.co.nz But if you have a particular question which is not answered here please get in touch with us directly on subs@mags4gifts.co.nz
Payment
We accept Visa, Mastercard, Amex and Dinners credit card. And use the secure DPS payment system. Prices include GST and are in NZ dollars. Subscriptions are non refundable and non transferable between titles, but may be transferred to an alternative recipient.
Delivery
All prices are inclusive of delivery costs. Subscriptions will start with the next issue to go on sale unless otherwise specified.
• For weekly publications please allow up to three weeks for your first magazine.
• For monthly publications please allow up to four to six weeks for your first magazine.
• For bi-monthly publications we give you the choice to start with the current or next issue. Please allow two weeks for the current issue to arrive. If you choose next issue, your magazine should be in your mailbox just before it appears in the shops.
• For international delivery please allow up to ten to twelve weeks for your first Magazine.
Back issues
Back issues are available for purchase where we have stock, please call 0800mags4gifts to see if the issue you are interested in is available.
Promotions
• Subscription prize draws are available to existing subscribers and customers who order or renew a 1 or 2 year subscription before published expiry date.
• Subscription gift offers are available to customers who order or renew a 1 or 2 year subscription before published expiry date.
• Prizes cannot be redeemed for cash, exchanged or transferred.
• Subscription offers on mags4gifts.co.nz are not valid in conjunction with any other subscription offer.
• Prizes draws are not available to international subscribers.
Gift Vouchers are valid for 12 months from the date of purchase. They can be redeemed on any item for sale on www.mags4gifts.co.nz.
Spending over the value of the gift voucher will mean that the balance needs to be paid for my credit card.
Spending under the value of the gift voucher means that the customer will have the balance credited to their mags4gifts account to be used at a later date but within 12 months of initial.
Privacy
Fairfax Magazines will protect and maintain your privacy. Information provided will be used for the purpose of recording subscription details and managing your subscription. It remains the property of Fairfax Magazines and may be used for promotional purposes by Fairfax NZ Ltd.
In addition to the company's safeguards your personal data is protected in New Zealand by the Privacy Act. This provides amongst other things that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. You have the right to see what is held about you and correct any inaccuracies. Fairfax Magazines treats all the data held with the utmost care and security. Any details you give will remain completely confidential.
Cookies
Cookies are a piece of data stored on the user's hard drive containing information about the user. Cookies enable us to provide the functionality required on the mags4gifts website (eg to place items in your shopping basket). It also enhances the user's website experience.
www.mags4gifts.co.nz is operated by Fairfax Magazines a division of Fairfax New Zealand Ltd.
